Delete your Wizkey account
This page lets Wizkey Keyboard users permanently delete their account and associated cloud data. You must sign in and verify account ownership before a deletion request is accepted.
Sign in to start
Sign in with the Wizkey account you want to delete. We do not ask you to enter an account email on this public page, so account details are never revealed to other visitors.
Sign in to request deletionWhat Wizkey deletes
- Your sign-in identity, email address, profile, account and plan records.
- Your synced preferences, personalization and synchronization data.
- Your cloud usage history, security activity, referral relationships and other records linked to your account.
- Your active Wizkey subscription link; an active subscription is cancelled immediately.
Wizkey does not keep a cloud archive of your recordings, transcripts or Copilot messages. Those stay on your device. To remove local Wizkey data, clear the app's data or uninstall Wizkey Keyboard from each device.
What Wizkey retains
After deletion, Wizkey retains only a pseudonymous deletion-safety record and pseudonymous, non-content billing and administrative event records for exactly 13 months. These records contain no email address, profile, preferences, dictated content or Copilot content. They are kept to prevent a cancelled subscription from recreating a deleted account, investigate fraud or billing disputes, and meet accounting and security obligations. Scheduled cleanup deletes them after 13 months.
Our payment provider may keep transaction records separately where tax, accounting or payment laws require it, under its own legal obligations.
Need help?
If you cannot sign in or complete the automated flow, email support@wizkey.ai. We will verify account ownership before processing a manual request.