Refund Policy

Wizkey Pro is a monthly digital subscription. You may cancel at any time through the customer portal, and cancellation stops renewal at the end of the current paid period. You retain Pro access until then.

If you believe you were charged in error or the service did not work as described, contact us within 14 days of the charge at support@wizkey.ai with the email used for purchase and the reason for your request. We review eligible requests promptly and may issue a full or partial refund where appropriate.

Approved refunds are returned to the original payment method through Paddle, our merchant of record. Timing depends on your payment provider. This policy does not limit rights that cannot be excluded under applicable consumer law.